In my recent post on the stigma associated with burnout, I shared messages that clinicians learned in training and on the job about self-care, being human, and being vulnerable. Their responses illuminate the toxic culture that exists in our health care system. Turning this culture around should be a top concern for every one of us. As one participant wrote, “The general public should care. Patients have a stake in this. Who will be around to take care of them?”
In this post I’ll focus on some suggested solutions (from me and from participants in the session) to create a more positive environment for care providers, non-clinical staff, and for patients and families.
Create a safe place to connect with peers.
Psychologists tell us that the way to disarm shame is to share the secret with others who can accept it.
Foster team and peer relationships
Prioritize and model self-care
Foster culture change
Support system/process/organizational change
Demand accountability from organizational leaders
Effective leaders will:
We all have a stake in turning around the toxic culture in health care, because at some point virtually every one of us is a patient. We can’t make this shift overnight. But we need to start. Which of these steps can you take this week?